Protect Your Money from Wire Fraud Schemes and Mortgage Closing Scams


Watch out for email phishing scams. The scams target homebuyers [and borrowers] who are nearing the closing date on their mortgage loan. The scammers attempt to steal the homebuyer’s closing funds—for example, their down payment and closing costs—by sending the homebuyer an email posing as the homebuyer’s real estate agent or settlement agent (title company, escrow officer, or attorney) [ or even the loan officer]. The email falsely claims there has been a last minute change in the closing process, for example, that a check is no longer acceptable or that the wiring instructions have changed. It instructs the homebuyer to wire or otherwise electronically transmit the closing funds to a [different] account that the scammers control. The Federal Trade Commission (FTC) warned homebuyers of this scam in blogs in March 2016   and June 2017 .

We encourage consumers to exercise vigilance and caution to proactively guard against these scams. Below are some tips, including tips from the FTC, Financial Crimes Enforcement Network (FinCEN ), and the FBI , to help you protect yourself against these types of phishing scams  and take action if you are a victim.

Avoid email phishing scams
Phishing  is when internet fraudsters impersonate a business to trick you into giving out your personal information. These tips may help homebuyers avoid this type of scam.

  • Discuss the closing process and money transfer protocols with your real estate or
    settlement agent.
  • If you receive an email requesting that you send money in connection with closing, even if it’s from a familiar source, STOP. Call your real estate or settlement agent to discuss. Don’t use phone numbers or links in the email.
  • Don’t email financial information. Email is not a secure way to send financial information.
  • Be cautious about opening attachments and downloading files from emails, regardless of who sent them. These files can contain malware that can weaken your computer’s security.
  • Before sending any wire transfer, ask your bank for help identifying any red flags in the wiring instructions. Red flags include potential discrepancies between the account name and the name of the intended beneficiary (i.e., your real estate or settlement agent). Your bank may also be able to compare the receiving account number to account numbers identified in past consumer complaints as the destination of fraudulent transactions.
  • Confirm receipt of the wire transfer by your real estate or settlement agent a few hours after the wire was transmitted. If you or another entity involved in the closing suspect a problem, report it to law enforcement and your bank as soon as possible to increase your likelihood of recovering the money.
  • Excerpted from the Consumer Financial Protection Bureau website July 7, 2017
    From: https://www.consumerfinance.gov/about-us/blog/buying- home-watch- out-mortgage-closing- scams/